Simplifying IT for Small Business

Unsure what hardware or software your business should use? Having a hard time determining the capital required to meet your company’s complex technological needs? Tired of tracking, replacing and keeping all of your office equipment and software up-to-date and running efficiently? Not to worry, Epifany takes away all the pain of server and desktop management.

Epifany’s SMB-dedicated technical professionals provide proactive, end-to-end, information technology (IT) management solutions that include analyzing your firms’ capital needs, collaborating with you to select personally tested equipment and software that maximizes long term value and conforms to your specific business’ requirements, along with 24/7 monitoring and reporting of key network elements and servers. We understand the importance of continuity of services, so we seek to form long term customer relationships in all our engagements, which is why the results of our work are guaranteed.

SMBs trust us to help them make informed procurement decisions by recommending solutions that are aligned with their budgetary constraints and functional requirements. Solutions that allow for scalability and adaptability to accommodate for growth and change. As an established, IT managed service provider, our predictable fee structures decrease long term expenses and help you plan your annual budget.

We handle all aspects of server and desktop management by:

• Stress testing all selected hardware and software before efficiently executing all installs
• Controlling the distribution of patches to prevent obsolescence and attacks from malware, while minimizing slowdown in worker productivity
• Working with strategic partners to provide airtight endpoint control and data leakage prevention for multiple devices
• Remotely monitoring your network, servers and desktops to head off any critical issues that may interrupt your operations
• Handling all scripting and configuration requirements
• Tracking of your equipment inventory

Epifany empowers and informs our clients by providing:

• Useful and easy-to-read historical Activity Reports
• Automated Dashboards for trend analysis, capacity planning and future technology investment considerations
• Agent Support and a user-friendly Administrative Interface, allowing quick and easy adjustments to multiple assets
• A customized User Portal with convenient access to account information
• Alerts and real time status notifications when issues arise

Tell us about your company’s hardware and software needs, and we will help you realize the one-stop shop systems management benefits that only Epifany can provide.