Connect Employees, Customers, and Partners, Anytime, Anywhere

Wireless networks enhance productivity, collaboration, and responsiveness as organizations use mobility as a way to gain a competitive advantage. Epifany’s mobility solutions allow you to conduct business anywhere, anytime, from any device - delivering three key capabilities to the organization: insight, collaboration, and awareness.

Insight

Insight is the ability for employees to make accurate decisions based on real time information, to complete business processes no matter where they may be, and to meet customer needs on a timely basis. The technologies that enable this strategic insight include: both wired and wireless IP networking technologies that link users to the corporate network, allowing them to access hosted applications and live data via secure portals from work, home or wherever they can get internet access.

Collaboration

Collaboration is more than simply trying to reach a customer, colleague or partner by phone, e-mail, IM, or text message. Effective collaboration means reaching the person, not the device, quickly and simply in order to accelerate communication and decision making. An example of this is the ability for valuable customers to reach on-the-go staffers who are able to route incoming calls to a mobile device of their choice.

Awareness

Awareness enables visibility into the key assets and people that are needed to complete work processes and meet customer commitments. Connecting these valuable assets into the network clarifies their location and status, reduces search time and procurement costs, and improves customer and employee satisfaction.

The mobility solutions provided by Epifany can certainly improve your business and control costs, by enabling increased customer responsiveness, faster reaction to market events, and by providing a competitive edge through real-time data access. Organizations in a wide range of industries can benefit from wireless connectivity:

• Education: Wireless networks allow schools at all levels to offer access to a wide range of applications across their facilities without expensive rewiring, giving students and staff access to benefits, such as e-learning, voice communications, and high-bandwidth Internet access to enhance learning, improve administration, and enhance research efforts.
• Financial Services: Financial services firms can provide employees with mobility, giving them instant access to industry trends, customer data, and financial information, helping firms dramatically improve customer service and more quickly deliver products and services.
• Healthcare: Caregivers can access real-time patient information or medical research from patients’ bedside to make more accurate decisions quickly and to provide higher quality healthcare.
• Manufacturing: Wireless access to a networked supply-chain allows manufacturers to tightly manage inputs and outputs, avoiding bottlenecks and inventory build-ups. Wireless technology also enables convenient sharing of real-time data to-and-from the factory floor to support timely assembly.
• Retail: Wireless networks help retailers improve store staff flexibility and efficiency, check out customers faster, and give customers access to relevant promotions, product information, and online ordering.
• Transportation: Airlines, railroads, commercial trucking firms, and other businesses are using wireless networks to make their workforces more mobile. Wireless LANs improve efficiency of cargo handling, warehousing, materials tracking and shipping through automation, which improves customer service and enhances security.

Contact Epifany if you would like to gain a step up on your competition by gaining enhanced business insight, collaboration, and awareness through our mobility and wireless solutions.