Peace of Mind, Predictable Costs

Small and medium businesses (SMBs) often find it challenging to innovate and grow while maintaining their technology infrastructure. Epifany’s comprehensive managed services portfolio is tailored to help ease this burden for SMBs, along with solving many other business challenges. For companies that subscribe to Epifany’s managed services, we manage all aspects of their systems, communications, network , and telecommunications infrastructure, all backed by the terms of our service-level agreements (SLAs).

Epifany’s managed services provide enterprise class capabilities specifically to SMBs for a predictable monthly fee without requiring a large capital or personnel investment. Companies that out-task to us enjoy high levels of network support and availability, enable their IT staff to focus on strategic activities instead of tech support and pay only for those networking services that they need. Our clients no longer have to worry about unforeseen technology expenses creeping into their budget or whether they have sufficient personnel or skills to manage their valuable electronic assets. Leverage our economies of scale and extensive certified expertise to realize the following benefits:

• Minimize IT investments
• Reduce maintenance and operations costs
• Eliminate lost revenue due to downtime
• Avoid increased staffing for internal IT organization.

Epifany offers solutions that provide end-to-end management of your network and systems infrastructure, server and desktop systems, data security and your unified communications (UC) platforms (including IP, VoIP and IP NGNs). Our managed services provide:

• Best practices for all areas of network management
• Centralized change control
• Analysis and enforcement of Security policies
• 24 x 7, proactive, systems performance monitoring and management
• Intrusion monitoring
• Help desk service and customer support
• 99.9+ percent operational uptime
• A single point of contact, flexible billing options and user portal access to account history, reporting and network management tools

Epifany can instill your business’s network infrastructure with instant flexibility by rendering it scalable. Our clients gain potent competitive advantages as they discover that they can freely add users, bandwidth or new online services without sacrificing large amounts of capital. Managed services can prolong the life of your equipment and allow your business to easily adapt to technological market changes by delaying technological obsolescence by enabling easy migration to new patches, updates, and technologies.

Tell us what your IT needs are and Epifany will help you realize the convenience, savings and power of our unique managed services solutions paired with our unbeatable service-level guarantees.