Company History

Our history is rooted in the entrepreneurial spirit of our co-founders. In the Fall of 2002, Michael Pollak and Ken Plunkett launched a bootstrapped telecommunications agency, starting with no capital and working from a client's data center in Dallas, TX. At launch, they have an order in hand for services from their first client, which itself was a growing business.

The name Epifany was derived from the word epiphany, which is defined by the Merriam-Webster Dictionary as: "a sudden striking understanding of something." True to the company's spirit of innovation and uniqueness, a brand was created utilizing a phonetic spelling of this revolutionary term. Familiar, but edgy. A sign that this company is a new breed.

Epifany was born...

The role of technology is changing for today's small and medium businesses (SMBs). To remain competitive and thrive, companies must deploy technology and network solutions that help solve critical business challenges - both today and in the future. To keep pace with these challenges, businesses require a trusted IT partner that can help them create a technology strategy - one that not only addresses current problems, but will also scale easily and effectively as needs change.

While Epifany may not be the first IT managed service provider, it is one of the first to successfully deliver an end-to-end managed solution that encompasses the network, system, and telecommunication environments targeted specifically for SMBs.

Today, we are excited about championing the "democratization" of the communications and collaboration experience - offering SMBs the benefits of sophisticated technology, a luxury previously affordable only to large enterprises - and helping them more effectively compete in today's global economy by maximizing the performance of IT assets and achieving competitive advantage.